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Want to Know More About Our Great Range of Educational Resources

  • Goods on Approval

Schools can contact Jenny's Classroom to view goods on approval (APRO) for 7 days. After this period, we will consider the goods sold and you will be invoiced for the full amount. If you decide to return the goods, you are responsible for there return at your own cost.

Please Note: we will not send out items that are on CD, or books that contain CDs. There may also be other items (non-stock) that we will not supply on APRO.All goods must be returned in Mint (saleable) condition, otherwise it will be considered as a Firm Sale.

Any items lost in Transit will be your responsibility.

  • Freight

Jenny's Classroom has a standard postage rate of $10.95 for NSW and ACT, and $15.95 for all other states. The majority of the time we use Australia Post, or occasionally a local courier to Sydney Destinations. If you require your order urgently, we can arrange this for you at an additional charge. If you do have a special requirement, please email us to discuss alternative arrangements. For international customers, please contact us for postage rates to your country.

  • Returns and Refunds

Jenny' s Classroom will refund (subject to our approval) or exchange goods purchased from the website provided they are returned in mint condition within 14 days of purchase. These goods must be accompanied by a tax invoice or receipt from us. Unless faulty, we will not accept cassettes, DVD's, software, videos, CD's or sale priced items. These are considered Firm Sale items.

In the case of purchasing a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

  • The product proves faulty within 14 days of receiving the product and/or date of invoice

  • The product does not match its description as provided when sold

  • The product received is not the product ordered

  • The product has been damaged in transit

Finally, returns will not be provided if you change your mind or make a wrong decision.

  • Insurance

We do not insure goods sent within Australia. Insurance will be an additional cost.

  • Items in Stock / Out of Stock

We aim to have all items featured on our website in stock at all times, however due to demands placed on our suppliers, this may not always be possible. In this case your item will be backordered and sent out to you when the item becomes available. We do not charge additional freight for backordered items.

  • Prices on the website are subject to change without notice.

Delivery charges for overseas orders will be calculated on receipt of order and customers will be notified of the costs involved. Please note that all items include GST and are calculated in Australian Dollars (AUD).

  • GST

All prices on this site are GST inclusive.

  • Does Our Website Carry all Items

No, not all resources are listed on our website. If you cannot find what you are looking for, please phone our office on (02)6362 6078 with your enquiry or Contact Us right here!.

  • Terms & Conditions

School Accounts - are entitled 30 days trading terms.

  • Payments

When you purchase from the Jenny's Classroom website, we will not store any of you card details . All credit card details are posted directly from your web browser to the National Australia Banks (NAB) Transect payment gateway. As such, the NAB takes the responsibility of the card data.

Accounts may also be paid with cheque or Direct Deposit into our Bank Account (contact us for details). All goods placed on account are subject to our strict Terms & Conditions.

 

 

 

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